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Our online forms will be unavailable between 12.00am and 8.00am on Monday 7 April, and between 8.00pm and 10.00pm on Thursday 10 April for essential maintenance. We apologise for any inconvenience this may cause.

The following systems will be unavailable from 5.00pm on Wednesday 9 April until 7.30am on Thursday 10 April: our online Council Tax, business rates and housing benefit system, and our welfare assistance form. We apologise for any inconvenience this may cause.

Consett Customer Access Point

The Customer Access Point in Consett is your local point of contact for help and information about our services.

Contact Customer Access Point - Consett to book an appointment to use this access point.

Opening hours

Our customer access point is open:

Monday and Wednesday 8.30am to 5.00pm
Friday 8.30am to 4.30pm

Location

We are located on Front Street in the centre of Consett.

Parking is available in the town centre and disabled parking is available opposite the main entrance.

What's available?

Make an appointment for help with:

council tax
blue badges
housing and council tax benefits
older and disabled persons bus passes
roads
street cleaning and environmental services
waste permits

Contact Customer Access Point - Consett for more information.

Contact Customer Access Point - Consett

Telephone 03000 26 0000

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