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See our Changes to County Durham bin collections at Christmas page to find out when your bin will be collected over the festive period.

Consett Customer Access Point


The Customer Access Point in Consett is your local point of contact for help and information about our services.

Contact Customer Access Point - Consett to book an appointment to use this access point.

Opening hours 

Our customer access point is open:

  • Monday and Wednesday 8.30am to 5.00pm
  • Friday 8.30am to 4.30pm

Location

We are located on Front Street in the centre of Consett.

Parking is available in the town centre and disabled parking is available opposite the main entrance.

What's available?

Make an appointment for help with:

  • council tax
  • blue badges
  • housing and council tax benefits
  • older and disabled persons bus passes
  • roads
  • street cleaning and environmental services
  • waste permits

Contact Customer Access Point - Consett for more information.



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