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Seaham Customer Access Point

The Customer Access Point at Seaham is your local point of contact to get help and information about our services.

Contact us to book an appointment to use this access point.

Opening hours 

Our customer access point is open:

  • Monday to Thursday 8.30am to 5.00pm
  • Fridays 8.30am to 4.30pm

How you access our services has changed

We will continue to offer the same services as before the pandemic, but with a focus on digital inclusion through access to devices. Our staff are on hand to provide fully supported self-serve sessions if you need it. Appointments with specialist staff will usually be held by video call rather than face to face, but you will be helped to do this.

We ask visitors to:

  • sanitise your hands
  • choose to wear a face covering
  • respect other people's space


We are located at St John's Square in Seaham.

Parking is available in the nearby town centre and disabled parking is available outside the main entrance.

What's available?

Make an appointment for help with:

  • street cleaning and environmental services
  • planning and building control
  • waste permits
  • older and disabled persons bus passes
  • highways
  • housing and council tax benefits
  • council tax

Register Office

See Seaham register office for opening times and details of how to book an appointment.

Contact us
Customer Access Point - Seaham
03000 26 0000
Our address is:
  • St John's Square
  • Sophia Street
  • Seaham
  • County Durham
  • United Kingdom
  • SR7 7JE