Who our digital customers are

This includes:

• Residents: working with residents to digitally enhance key services such as our website, our online portal, leisure, and social care.
• Staff: supporting our staff to better deliver services and develop their digital skills and capabilities.
• Schools: providing digital services and support to our local schools, teachers and pupils to enhance their access to digital tools and learning.
• Commercial services: our commercial service offer to schools, emergency services, health providers and a vast range of external businesses and organisations to share our expertise and add value to these services.
• Local businesses: working with local businesses to support economic development and growth, developing digital connectivity and providing a forum for digital innovation through our Digital Durham website.
• Visitors: using digital information and guides to promote Durham as a destination with attractions for visitors and tourists.

This content is part of our Digital strategy 2023-2028.

Read the next page: Our digital journey

Read the previous page: Why digital technology is important