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See our Changes to County Durham bin collections at Christmas page to find out when your bin will be collected over the festive period.

Durham SEND Information Advice and Support Service (SENDIASS) drop-in sessions


Durham SEND Information Advice and Support Service (SENDIASS) is a statutory service supporting parents/carers of children with special educational needs and disabilities (SEND) and children and young people with SEND.

They provide confidential, impartial support and advice for parents, carers, children and young people up to the age of 25 years in relation to special educational needs and disability. SENDIASS operates at 'arm's length' from the council.

SENDIASS run drop in session at the Family Hubs. These are for parents and carers who are not currently open to or being supported by SENDIASS. If you already have an allocated SENDIASS caseworker, please contact them directly if you need any further advice.

If you have questions about your child's educational needs or provision you can pop into one of the monthly drop-in sessions in our Family Hubs. 

We do not have strict appointment slots but anticipate that conversations will take around 20 minutes. If SENDIASS feel that more support if needed they will take your details to allocate a caseworker. 

You don't need to go to the Family Hub closest to where you live, or nearest your child's school, you can go to whichever session suits you and your family best.

SENDIASS - video transcript (PDF, 84 KB)

Sessions are at:

WhereWhen
Barnard Castle
Children and Young People's Service
Shaw Bank,
Barnard Castle,
County Durham.
DL12 8TD
  • Thursday 12 December 2024, 12.30pm to 2.30pm

Bishop Auckland Family Hub
Walker Drive
Bishop Auckland
DL14 6QL

  • Thursday 14 November 2024, 9.30am to 11.30am
  • Thursday 12 December 2024, 9.30am to 11.30am
Brandon Family Hub
Carr Avenue
Brandon
DH7 8NL
  • Thursday 14 November 2024, 12.45pm to 2.45pm
  • Thursday 12 December 2024, 12.45pm to 2.45pm
Chester-le-Street Family Hub
Gray Avenue
Chester-le-Street
DH2 2EL
  • Monday 4 November 2024, 9.30am to 11.30am and 4.00pm - 6.00pm
  • Monday 2 December 2024, 9.30am to 11.30am and 4.00pm - 6.00pm
Consett Family Hub
Chester Road
Moorside
DH8 8EQ
  • Thursday 7 November 2024, 9.30am to 11.30am
  • Thursday 5 December 2024, 9.30am to 11.30am 
Durham Family Hub
The Woodlands
Gilesgate
DH1 2EY
  • Wednesday 20 November 2024, 12.45 to 2.45pm **Cancelled**
  • Wednesday 18 December 2024, 12.45 to 2.45pm
Easington Family Hub
Whickham Street
Easington Colliery
SR8 3DJ
  • Thursday 7 November 2024, 9.30am to 11.30am
  • Thursday 5 December 2024, 9.30am to 11.30am
Ferryhill Family Hub,
Beaumont Street,
Dean Bank,
Ferryhill.
DL17 8PH
  • Thursday 21 November 2024, 9.30am to 11.30am
  • Thursday 19 December 2024, 9.30am to 11.30am
Horden Family Hub,
Ocean View,
Horden,
SR8 4EQ
  • Monday 18 November 2024, 12.45pm to 2.45pm
  • Monday 16 December 2024, 12.45pm to 2.45pm
Newton Aycliffe Family Hub
Stephenson Way
Newton Aycliffe
County Durham
DL5 7DD
  • Wednesday 13 November 2024, 12.45pm to 2.45pm
  • Wednesday 11 December 2024, 12.45pm to 2.45pm
Peterlee Family Hub
Ellison Road
Peterlee
SR8 5NJ
  • Wednesday 27 November 2024, 12.45pm to 2.45pm
Seaham Family Hub,
North Terrace,
Seaham.
SR7 7EU
  • Monday 25 November, 9.30am to 11.30am
  • Monday 23 December, 9.30am to 11.30am
Stanley Family Hub
Clifford Road
Stanley
DH9 0AB
  • Wednesday 27 November 2024, 12.45pm to 2.45pm
Tudhoe Family Hub
Tudhoe
DL16 6EX
  • Monday 18 November 2024, 12.45pm to 2.45pm
  • Monday 16 December 2024, 12.45pm to 2.45pm
Wheatley Hill Family Hub
Jack Lawson Terrace
Wheatley Hill
DH6 3RT
  • Monday 18 November 2024, 9.30am to 11.30am
  • Monday 16 December 2024, 9.30am to 11.30am
Willington Family Hub
Chapel Street
Willington
DL15 0EQ
  • Wednesday 20 November 2024, 1.00pm to 3.00pm and 4.00pm to 6.00pm
  • Wednesday 18 December 2024, 1.00pm to 3.00pm and 4.00pm to 6.00pm


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