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  3. Children & Families
  4. Help for families - your virtual Family Hub
  5. Courses and groups for parents-to-be, parents and their children
  6. Courses and groups for families of children with special educational needs and/or disabilities (SEND)
  7. Durham SEND Information Advice and Support Service (SENDIASS) drop-in sessions

Durham SEND Information Advice and Support Service (SENDIASS) drop-in sessions

Durham SEND Information Advice and Support Service (SENDIASS) is a statutory service supporting parents/carers of children with special educational needs and disabilities (SEND) and children and young people with SEND.

They provide confidential, impartial support and advice for parents, carers, children and young people up to the age of 25 years in relation to special educational needs and disability. SENDIASS operates at 'arm's length' from the council.

SENDIASS run drop in session at the Family Hubs - Find your nearest Family Hub. These are for parents and carers who are not currently open to or being supported by SENDIASS. If you already have an allocated SENDIASS caseworker, please contact them directly if you need any further advice.

If you have questions about your child's educational needs or provision you can pop into one of the monthly drop-in sessions in our Family Hubs. 

We do not have strict appointment slots but anticipate that conversations will take around 20 minutes. If SENDIASS feel that more support if needed they will take your details to allocate a case worker. 

You don't need to go to the Family Hub closest to where you live, or nearest your child's school, you can go to whichever session suits you and your family best.

SENDIASS - video transcript (PDF) [84KB]

Sessions are at:

WhereWhen

Bishop Auckland Family Hub
Walker Drive
Bishop Auckland
DL14 6QL

  • Thursday 11 July 2024, 9.30am to 11.30am
  • Thursday 8 August 2024, 9.30am to 11.30am
  • Thursday 12 September 2024, 9.30am to 11.30am
  • Thursday 10 October 2024, 9.30am to 11.30am
  • Thursday 14 November 2024, 9.30am to 11.30am
  • Thursday 10 December 2024, 9.30am to 11.30am
Brandon Family Hub
Carr Avenue
Brandon
DH7 8NL
  • Thursday 11 July 2024, 12.45pm to 2.45pm
  • Thursday 8 August 2024, 12.45pm to 2.45pm
  • Thursday 5 September 2024, 12.45pm to 2.45pm
  • Thursday 3 October 2024, 12.45pm to 2.45pm
  • Thursday 7 November 2024, 12.45pm to 2.45pm
  • Thursday 5 December 2024, 12.45pm to 2.45pm
Chester-le-Street Family Hub
Gray Avenue
Chester-le-Street
DH2 2EL
  • Monday 1 July 2024, 9.30am to 11.30am and 4.00pm - 6.00pm
  • Monday 5 August 2024, 9.30am to 11.30am and 4.00pm - 6.00pm 
  • Monday 2 September 2024, 9.30am to 11.30am and 4.00pm - 6.00pm
  • Monday 7 October 2024, 9.30am to 11.30am and 4.00pm - 6.00pm
  • Monday 4 November 2024, 9.30am to 11.30am and 4.00pm - 6.00pm
  • Monday 2 December 2024, 9.30am to 11.30am and 4.00pm - 6.00pm
Consett Family Hub
Chester Road
Moorside
DH8 8EQ
  • Thursday 4 July 2024, 9.30am to 11.30am
  • Thursday 1 August 2024, 9.30am to 11.30am
  • Thursday 5 September 2024, 9.30am to 11.30am
  • Thursday 3 October 2024, 9.30am to 11.30am
  • Thursday 7 November 2024, 9.30am to 11.30am
  • Thursday 5 December 2024, 9.30am to 11.30am 
Durham Family Hub
The Woodlands
Gilesgate
DH1 2EY
  • Wednesday 17 July 2024, 12.45pm to 2.45pm
  • Wednesday 21 August 2024, 12.45pm to 2.45pm
  • Wednesday 18 September 2024, 12.45pm to 2.45pm
  • Wednesday 16 October 2024, 12.45pm to 2.45pm
  • Wednesday 20 November 2024, 12.45 to 2.45pm
  • Wednesday 18 December 2024, 12.45 to 2.45pm
Easington Family Hub
Whickham Street
Easington Colliery
SR8 3DJ
  • Thursday 4 July 2024, 9.30am to 11.30am
  • Thursday 1 August 2024, 9.30am to 11.30am
  • Thursday 5 September 2024, 9.30am to 11.30am
  • Thursday 3 October 2024, 9.30am to 11.30am
  • Thursday 7 November 2024, 9.30am to 11.30am
  • Thursday 5 December 2024, 9.30am to 11.30am
Ferryhill Family Hub,
Beaumont Street,
Dean Bank,
Ferryhill.
DL17 8PH
  • Thursday 18 July 2024, 9.30am to 11.30am
  • Thursday 15 August 2024, 9.30am to 11.30am
  • Thursday 19 September 2024, 9.30am to 11.30am
  • Thursday 17 October 2024, 9.30am to 11.30am
  • Thursday 21 November 2024, 9.30am to 11.30am
  • Thursday 19 December 2024, 9.30am to 11.30am
Horden Family Hub,
Ocean View,
Horden,
SR8 4EQ
  • Monday 15 July 2024, 12.45pm to 2.45pm
  • Monday 19 August 2024, 12.45pm to 2.45pm
  • Monday 16 September 2024, 12.45pm to 2.45pm
  • Monday 21 October 2024, 12.45pm to 2.45pm
  • Monday 18 November 2024, 12.45pm to 2.45pm
  • Monday 16 December 2024, 12.45pm to 2.45pm
Newton Aycliffe Family Hub
Stephenson Way
Newton Aycliffe
County Durham
DL5 7DD
  • Wednesday 10 July 2024, 12.45pm to 2.45pm
  • Wednesday 14 August 2024, 12.45pm to 2.45pm
  • Wednesday 11 September 2024, 12.45pm to 2.45pm
  • Wednesday 9 October 2024, 12.45pm to 2.45pm
  • Wednesday 13 November 2024, 12.45pm to 2.45pm
  • Wednesday 11 December 2024, 12.45pm to 2.45pm
Peterlee Family Hub
Ellison Road
Peterlee
SR8 5NJ
  • Wednesday 24 July 2024, 12.45pm to 2.45pm
  • Wednesday 28 August 2024, 12.45pm to 2.45pm
  • Wednesday 25 September 2024, 12.45pm to 2.45pm
  • Wednesday 23 October 2024, 12.45pm to 2.45pm
  • Wednesday 27 November 2024, 12.45pm to 2.45pm
Seaham Family Hub,
North Terrace,
Seaham.
SR7 7EU
  • Monday 22 July 2024, 9.30am to 11.30am
  • Monday 23 September, 9.30am to 11.30am
  • Monday 28 October, 9.30am to 11.30am
  • Monday 25 November, 9.30am to 11.30am
  • Monday 23 December, 9.30am to 11.30am
Stanley Family Hub
Clifford Road
Stanley
DH9 0AB
  • Wednesday 24 July 2024, 12.45pm to 2.45pm
  • Wednesday 28 August 2024, 12.45pm to 2.45pm
  • Wednesday 25 September 2024, 12.45pm to 2.45pm
  • Wednesday 23 October 2024, 12.45pm to 2.45pm
  • Wednesday 27 November 2024, 12.45pm to 2.45pm
Tudhoe Family Hub
Tudhoe
DL16 6EX
  • Monday 15 July 2024, 12.45pm to 2.45pm
  • Monday 19 August 2024, 12.45pm to 2.45pm
  • Monday 16 September 2024, 12.45pm to 2.45pm
  • Monday 21 October 2024, 12.45pm to 2.45pm
  • Monday 18 November 2024, 12.45pm to 2.45pm
  • Monday 16 December 2024, 12.45pm to 2.45pm
Wheatley Hill Family Hub
Jack Lawson Terrace
Wheatley Hill
DH6 3RT
  • Monday 15 July 2024, 9.30am to 11.30am
  • Monday 19 August 2024, 9.30am to 11.30am
  • Monday 16 September 2024, 9.30am to 11.30am
  • Monday 21 October 2024, 9.30am to 11.30am
  • Monday 18 November 2024, 9.30am to 11.30am
  • Monday 16 December 2024, 9.30am to 11.30am
Willington Family Hub
Chapel Street
Willington
DL15 0EQ
  • Wednesday 17 July 2024, 1.00pm to 3.00pm and 4.00pm to 6.00pm
  • Wednesday 21 August 2024, 1.00pm to 3.00pm and 4.00pm to 6.00pm
  • Wednesday 18 September 2024, 1.00pm to 3.00pm and 4.00pm to 6.00pm
  • Wednesday 16 October 2024, 1.00pm to 3.00pm and 4.00pm to 6.00pm
  • Wednesday 20 November 2024, 1.00pm to 3.00pm and 4.00pm to 6.00pm
  • Wednesday 18 December 2024, 1.00pm to 3.00pm and 4.00pm to 6.00pm
Contact County Durham Special Educational Needs (SEND) Information Advice and Support Service

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