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See our Changes to County Durham bin collections at Christmas page to find out when your bin will be collected over the festive period.

An A-Z of benefit guides


Find out if you qualify for benefits, how to claim them, how to deal with problems that might arise during a claim and how to appeal a decision.

Find out more about many of the most frequently-claimed benefits, from Attendance Allowance to Jobseeker's Allowance, how to deal with situations such as redundancy, bereavement and what can be claimed while living in residential care.

Help checking you're getting the right benefits

If you want to check if you are getting the right benefits, you can use one of the benefit calculators available on Gov.uk: Benefits calculators.

Using a calculator will give you an idea of:

  • the benefits you could get
  • how much your benefit payments could be
  • how your benefits will be affected if you start work or increase your hours
  • how your benefits will be affected if your circumstances change - for example, if you have a child or move in with your partner

Before you start

You'll need accurate information about your:

  • savings
  • income, including your partner's (from payslips etc)
  • existing benefits and pensions (including anyone living with you)
  • outgoings (such as rent, mortgage, childcare payments)
  • Council Tax bill

You may find it useful to have this information to hand when using the calculator.

You cannot use the calculators if you're under 18, and they will not give accurate results if you are:

  • a prisoner
  • a student
  • not a British or Irish citizen
  • on strike
  • living outside the UK
  • living permanently in residential care or a nursing home


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