Care Connect annual performance report

Care Connect is always looking for customer feedback to maintain and improve the standard of the services we provide. We organise an Annual Customer Satisfaction survey so we can understand our customers better, receive feedback and improve our services.

Download Care Connect Customer Satisfaction Survey Report 2023 (PDF) [967KB] for the most recent information about Care Connect's performance.

The report also provides information about:

Care Connect customer satisfaction
how Care Connect is addressing some of the issues raised from the customer satisfaction survey
examples of customer feedback
how we will continue to support customers maintain independence in their own homes