Care Connect annual performance report
Care Connect is always looking for customer feedback to maintain and improve the standard of the services we provide. We organise an Annual Customer Satisfaction survey so we can understand our customers better, receive feedback and improve our services.
Download Care Connect Customer Satisfaction Survey Report 2024 (PDF) [256KB] for the most recent information about Care Connect's performance.
The report also provides information about:
- Care Connect customer satisfaction
- how Care Connect is addressing some of the issues raised from the customer satisfaction survey
- examples of customer feedback
- how we will continue to support customers maintain independence in their own homes
Find out more about Care Connect
Our Care Connect - our community alarm service page provides more information, or you can Contact Care Connect for more information.
- Email care.connect@durham.gov.uk
- Telephone 03000 262 195
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