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See our Changes to County Durham bin collections at Christmas page to find out when your bin will be collected over the festive period.

Care Connect annual performance report


Care Connect is always looking for customer feedback to maintain and improve the standard of the services we provide. We organise an Annual Customer Satisfaction survey so we can understand our customers better, receive feedback and improve our services.

Download  Care Connect Customer Satisfaction Survey Report 2024 (PDF, 256 KB) for the most recent information about Care Connect's performance.

The report also provides information about:

  • Care Connect customer satisfaction
  • how Care Connect is addressing some of the issues raised from the customer satisfaction survey
  • examples of customer feedback
  • how we will continue to support customers maintain independence in their own homes

Find out more about Care Connect

Our Care Connect - our community alarm service page provides more information, or you can Contact Care Connect for more information.
 



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