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Following a steep rise in cases across the region, the whole of the North East has been named as an area that will receive additional support. You can read the latest statement from LA7 leaders. There are no additional restrictions on the area or residents but with cases of Covid higher than ever before everyone is asked to continue to act carefully and responsibly. Further information will be provided as it becomes available. See Covid-19 advice and information for advice on how to stay safe. Thank you for playing your part in helping to keep the North East open and protect others.

View your council tax account online

Register for secure access to your council tax account online. View your information at any time without needing to keep track of or store paper bills.

If you're currently struggling to pay your bills, please see our financial support during Coronavirus outbreak information.

What you can do online when your account is set up

You can:

  • check your account, including your outstanding balance, future instalments and bill transactions
  • change your payment method (for example set up a direct debit or change your payment date)
  • view your bills online
  • tell us about any change in your personal details (eg name, contact information)
  • see account details that are updated instantly, so the information is always accurate
  • access business rates and housing benefit payment information
  • spread your payments by choosing from a range of Special Arrangement payment plans if you are behind with your payments (on the account summary page)
  • apply for and cancel an exemption or discount if you are a student, apprentice or carer or you receive child benefit

What you can do without an account 


Contact us
Council tax
03000 26 4000
Our address is:
  • Revenues and Benefits
  • PO Box 238
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1FP
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