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The leaders of the seven local councils, the North of Tyne Mayor and Northumbria's Police and Crime Commissioner encourage people to work together to move out of Tier 3 as quickly and as safely as possible.

View your council tax account online


Register for secure access to your council tax account online. View your information at any time without needing to keep track of or store paper bills.

If you're currently struggling to pay your bills, please see our financial support during Coronavirus outbreak information.

What you can do online when your account is set up

You can:

  • check your account, including your outstanding balance, future instalments and bill transactions
  • change your payment method (for example set up a direct debit or change your payment date)
  • view your bills online
  • tell us about any change in your personal details (eg name, contact information)
  • see account details that are updated instantly, so the information is always accurate
  • access business rates and housing benefit payment information
  • spread your payments by choosing from a range of Special Arrangement payment plans if you are behind with your payments (on the account summary page)

What you can do without an account 

Contact us
Council tax
03000 26 4000
Our address is:
  • Revenues and Benefits
  • PO Box 238
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1FP
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