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Our online payment systems will be unavailable on Thursday 26 May between 10.00am and 1.00pm for an upgrade to take place. We apologise for any inconvenience this may cause.

Salt bins

We have more than 2,000 salt (grit) bins in County Durham which we aim to keep filled during the winter months.

Salt bin requests and refills 

Request a new salt bin or ask for a refill

For refills, please quote the reference number of the salt bin which can be found on the top or the side of the bin.

What is considered when a new salt bin request is sent to us?


  • steep gradients
  • severe bends
  • traffic category
  • bus route
  • accident history


  • high pedestrian activity
  • gradients
  • pedestrians with reduced mobility
  • health centres
  • local services

There is specific criteria which must be met before a salt bin can be placed in a new location, as outlined in the salt bin assessment form (appendix 4) in the winter maintenance policy located on our Winter service plan web page.

Follow us on Twitter #twittergritterNE to keep up to date with our winter roads service.

Contact us
Customer Services
03000 26 0000