Please be aware that our Council Tax Registration (Open Portal) and Welfare Assistance/Discretionary Awards forms will not be available until Monday 29 July due to essential maintenance. We apologise for any inconvenience this may cause.

Winter service plan

The winter service policy details our policies and procedures for the operation of our winter service in County Durham.

Every year the procedures we implement to deal with the forthcoming winter are reviewed and updated.

Download our latest plan at Winter Service Policy (PDF) [493KB]

Contact Customer Services

Email help@durham.gov.uk
Telephone 03000 26 0000

Related information

Winter service information
Salt bins
Weather warnings
Emergency road closures
Driving in snow and ice
Snow clearance
Winter gritting routes