Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Flood warnings, help and advice

In this section you'll find emergency contacts, help and safety advice if you're being flooded, what's in place locally and what you can do to reduce the risk and impact of flooding.

If you are in immediate danger call 999 or see our emergency contacts information.

Current flood alerts

Report flooding

Report a flood, or a blocked road drain or gulley, or find more information on who is responsible for different types of flooding issues.

Get sandbags

Are you at risk of flooding? In certain circumstances you can ask for sandbags to help.

Service disruptions and / or closures

Check how local services are being affected on the disruptions, closures and warnings page.

Flooding safety advice

Keep your family, personal property or business safe by following our flooding safety advice. Or download and print our Guide to flooding (PDF, 1 MB).