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Flood warnings, help and advice

In this section you'll find emergency contacts, help and safety advice if you're being flooded, what's in place locally and what you can do to reduce the risk and impact of flooding.

If you are in immediate danger call 999 or see our emergency contacts information.

Current flood alerts

Report flooding

Contact our customer services team, Northumbria Water or Floodline to report flooding from water mains, public drains, sewers or rivers.

Customer Services: 03000 26 1000 for flooding on roads and from public drains.

Northumbria Water: 0800 393 084 for burst water mains or 0800 328 7648 for sewers.

Floodline: 0845 988 1188 for river flooding.

Find more information on who is responsible for different types of flooding issues

Get sandbags

Are you at risk of flooding? In certain circumstances you can ask for sandbags to help.

Service disruptions and / or closures

Check how local services are being affected on the disruptions, closures and warnings page.

Flooding safety advice

Keep your family, personal property or business safe by following our flooding safety advice. Or download and print our  Icon for pdf Guide to flooding (PDF, 1.6mb) .

Managing the county's flood risk

Find out about our work managing the county's flood risk and minimising the impact of flooding incidents in County Durham.


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