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County Durham is a large county with a wide range of settlements and landscapes. This page gives you an overview of the county and Durham County Council.

We are committed to providing high standards of customer service. We start with listening and finding out what is important to you. The...

We understand that there may be occasions when you are unhappy with one of our services.

This page tells you about our Building Control Customer Service Standards.

Our library service provides free public access to the internet in 39 libraries across County Durham, ensuring it fulfils its role as...

We provide digital services to a diverse group of customers with a range of needs, preferences and expectations.

The Customer Access Point at Crook is your local point of contact for help and information about our services.

The Customer Access Point at Seaham is your local point of contact to get help and information about our services.

The Customer Access Point in Consett is your local point of contact for help and information about our services.

The Customer Access Point at Stanley is your local point of contact for help and information about our services.