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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Training for staff working in Durham County Council Commissioned Services


The Care Academy is committed to offering a range of quality training and development opportunities to social care providers in County Durham (or those outside of the County that are commissioned to work with County Durham Service Users).

This training is funded directly through the Care Academy and is only available to staff working with our commissioned providers.  Please note that bookings need to be made with agreement from your line manager and is subject to the Care Academy's cancellation policy (see Care Academy provider charging policy for training course cancellations or non-attendance for details).

eLearning Courses 

Management and Leadership Programme

We also offer a wide range of courses to help you get fully accredited qualifications in many different subjects. See Care Academy courses for further information.   



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