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Care Connect


Care Connect continue to operate as usual. We ask all customers to use our service if you need it and recommend it to friends and family who may need extra support at this crucial time. If you have concerns regarding the pandemic and you health please get in touch, staff will ask you on a arrival if you have symptoms of COVID-19 or have tested positive. Our staff wear full PPE to protect themselves and our customers, use antibacterial gel for their hands and sanitise vehicles after visiting homes. We take all precautions to stop the spread of the virus.

If you want to join the service during Covid-19 restrictions and are concerned about staff entering your property, we can either deliver your equipment to your doorstep for you to plug into an electric socket or it can be installed by our staff using PPE and social distancing. If you are shielding, please let us know.

Get in touch today by emailing careconnect@durham.gov.uk or calling 03000 262 195.

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In partnership with

  • Care Connect
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